Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201301084 | West Lothian Council | policy/administration | Not upheld, no recommendations | May 2014 |
| 201301088 | Business Stream | meter reading/ charging method /calculation | Upheld, recommendations | May 2014 |
| 201301162 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2014 |
| 201301180 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2014 |
| 201301194 | Business Stream | charging method /calculation | Not upheld, no recommendations | May 2014 |
| 201301343 | The City of Edinburgh Council | statutory notices | Some upheld, recommendations | May 2014 |
| 201301511 | Business Stream | charging method / calculation | Not upheld, no recommendations | May 2014 |
| 201301558 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2014 |
| 201301612 | Western Isles NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2014 |
| 201301616 | Borders NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2014 |