| 201808408 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 | 
          
                                                                                        | 201808431 | University of the West of Scotland | academic appeal / exam results / degree classification | Upheld, recommendations | July 2020 | 
          
                                                                                        | 201808511 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2020 | 
          
                                                                                        | 201808613 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 | 
          
                                                                                        | 201808987 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Some upheld, recommendations | July 2020 | 
          
                                                                                        | 201809062 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2020 | 
          
                                                                                        | 201809165 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2020 | 
          
                                                                                        | 201809603 | Borders NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 | 
          
                                                                                        | 201809644 | Scottish Ambulance Service | failure to send ambulance / delay in sending ambulance | Some upheld, recommendations | July 2020 | 
          
                                                                                        | 201809966 | Fife NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | July 2020 |