| 201803355           | 
                                                                                        Lanarkshire NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        August 2019           | 
              
          
                                                                                        | 201803537           | 
                                                                                        Clear Business Water           | 
                                                                                        incorrect billing           | 
                                                                                        Upheld, recommendations           | 
                                                                                        August 2019           | 
              
          
                                                                                        | 201803683           | 
                                                                                        Lothian NHS Board - Acute Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        August 2019           | 
              
          
                                                                                        | 201803892           | 
                                                                                        Dumfries and Galloway NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        August 2019           | 
              
          
                                                                                        | 201804309           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        August 2019           | 
              
          
                                                                                        | 201804356           | 
                                                                                        Scottish Prison Service           | 
                                                                                        policy / administration           | 
                                                                                        Not duly made or withdrawn, no recommendations           | 
                                                                                        August 2019           | 
              
          
                                                                                        | 201805349           | 
                                                                                        Dumfries and Galloway Council           | 
                                                                                        child services and family support           | 
                                                                                        Upheld, recommendations           | 
                                                                                        August 2019           | 
              
          
                                                                                        | 201805361           | 
                                                                                        Lanarkshire NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        August 2019           | 
              
          
                                                                                        | 201805785           | 
                                                                                        Glasgow City Health and Social Care Partnership           | 
                                                                                        policy / administration           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        August 2019           | 
              
          
                                                                                        | 201805871           | 
                                                                                        Perth and Kinross Council           | 
                                                                                        secondary school           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        August 2019           |