| 201807338           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        July 2019           | 
              
          
                                                                                        | 201701730           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        June 2019           | 
              
          
                                                                                        | 201706971           | 
                                                                                        Scottish Prison Service           | 
                                                                                        personal property           | 
                                                                                        Upheld, recommendations           | 
                                                                                        June 2019           | 
              
          
                                                                                        | 201707234           | 
                                                                                        East Lothian Health and Social Care Partnership           | 
                                                                                        communication / staff attitude / dignity / confidentiality           | 
                                                                                        Some upheld, no recommendations           | 
                                                                                        June 2019           | 
              
          
                                                                                        | 201707447           | 
                                                                                        Lanarkshire NHS Board           | 
                                                                                        nurses / nursing care           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        June 2019           | 
              
          
                                                                                        | 201708139           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        June 2019           | 
              
          
                                                                                        | 201708315           | 
                                                                                        Highland NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        June 2019           | 
              
          
                                                                                        | 201709192           | 
                                                                                        Ayrshire and Arran NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        June 2019           | 
              
          
                                                                                        | 201800108           | 
                                                                                        Borders NHS Board           | 
                                                                                        admission / discharge / transfer procedures           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        June 2019           | 
              
          
                                                                                        | 201800817           | 
                                                                                        Scottish Ambulance Service           | 
                                                                                        failure to send ambulance / delay in sending ambulance           | 
                                                                                        Upheld, recommendations           | 
                                                                                        June 2019           |