| 201201815           | 
                                                                                        Scottish Prison Service           | 
                                                                                        behaviour related programmes (including access to)           | 
                                                                                        Some upheld, action taken by body to remedy, recommendations           | 
                                                                                        February 2013           | 
              
          
                                                                                        | 201201828           | 
                                                                                        Scottish Prison Service           | 
                                                                                        progression           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        February 2013           | 
              
          
                                                                                        | 201201873           | 
                                                                                        A Medical Practice in the Orkney NHS Board area           | 
                                                                                        clinical treatment; diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        February 2013           | 
              
          
                                                                                        | 201201919           | 
                                                                                        Scottish Prison Service           | 
                                                                                        policy/administration           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        February 2013           | 
              
          
                                                                                        | 201202056           | 
                                                                                        A Medical Practice in the Greater Glasgow and Clyde NHS Board area           | 
                                                                                        clinical treatment; diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        February 2013           | 
              
          
                                                                                        | 201202069           | 
                                                                                        A Dentist in the Lanarkshire NHS Board area           | 
                                                                                        clinical treatment; diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        February 2013           | 
              
          
                                                                                        | 201202177           | 
                                                                                        Perth and Kinross Council           | 
                                                                                        handling of application (complaints by opponents)           | 
                                                                                        Not upheld, action taken by body to remedy, no recommendations           | 
                                                                                        February 2013           | 
              
          
                                                                                        | 201202187           | 
                                                                                        A Pharmacy in the Highland NHS Board area           | 
                                                                                        policy/administration           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        February 2013           | 
              
          
                                                                                        | 201202296           | 
                                                                                        The City of Edinburgh Council           | 
                                                                                        repairs and maintenance of housing stock (incl dampness and infestations)           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        February 2013           | 
              
          
                                                                                        | 201202313           | 
                                                                                        NHS National Services Scotland           | 
                                                                                        communication; staff attitude; dignity; confidentiality           | 
                                                                                        Some upheld, action taken by body to remedy, no recommendations           | 
                                                                                        February 2013           |