| 201202342           | 
                                                                                        Highland NHS Board           | 
                                                                                        clinical treatment; diagnosis           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        February 2013           | 
              
          
                                                                                        | 201202343           | 
                                                                                        Lanarkshire NHS Board           | 
                                                                                        communication; staff attitude; dignity; confidentiality           | 
                                                                                        Not upheld, action taken by body to remedy, no recommendations           | 
                                                                                        February 2013           | 
              
          
                                                                                        | 201202544           | 
                                                                                        A Medical Practice in the Highland NHS Board area           | 
                                                                                        clinical treatment; diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        February 2013           | 
              
          
                                                                                        | 201202728           | 
                                                                                        Scottish Prison Service           | 
                                                                                        policy/administration           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        February 2013           | 
              
          
                                                                                        | 201202733           | 
                                                                                        Business Stream Ltd           | 
                                                                                        meter reading           | 
                                                                                        Some upheld, action taken by body to remedy, no recommendations           | 
                                                                                        February 2013           | 
              
          
                                                                                        | 201202768           | 
                                                                                        The City of Edinburgh Council           | 
                                                                                        planning; policy/administration           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        February 2013           | 
              
          
                                                                                        | 201202867           | 
                                                                                        Tayside NHS Board           | 
                                                                                        clinical treatment; diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        February 2013           | 
              
          
                                                                                        | 201203000           | 
                                                                                        NHS 24           | 
                                                                                        clinical treatment; diagnosis           | 
                                                                                        No decision reached           | 
                                                                                        February 2013           | 
              
          
                                                                                        | 201203005           | 
                                                                                        Greater Glasgow and Clyde NHS Board           | 
                                                                                        clinical treatment; diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        February 2013           | 
              
          
                                                                                        | 201203261           | 
                                                                                        Scottish Prison Service           | 
                                                                                        placements           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        February 2013           |