| 201103001 | Scottish Prison Service | personal property | Not upheld, no recommendations | February 2012 | 
          
                                                                                        | 200903567 | A Medical Practice, Greater Glasgow and Clyde NHS Board | Communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | January 2012 | 
          
                                                                                        | 201001288 | Grampian NHS Board | Clinical treatment / Diagnosis | Upheld, recommendations | January 2012 | 
          
                                                                                        | 201001305 | Ayrshire and Arran NHS Board | Clinical treatment / Diagnosis | Some upheld, recommendations | January 2012 | 
          
                                                                                        | 201001775 | Stirling Council | Continuing care | No decision reached | January 2012 | 
          
                                                                                        | 201002232 | Ayrshire and Arran NHS Board | Clinical treatment / Diagnosis | Not upheld, no recommendations | January 2012 | 
          
                                                                                        | 201003016 | Dumfries and Galloway Council | Complaints handling (incl Social Work complaints procedures) | Some upheld, action taken by body to remedy, no recommendations | January 2012 | 
          
                                                                                        | 201003592 | A Medical Practice, Fife NHS Board | Clinical treatment / Diagnosis | Some upheld, recommendations | January 2012 | 
          
                                                                                        | 201003723 | Tayside NHS Board | Clinical treatment / Diagnosis | Upheld, recommendations | January 2012 | 
          
                                                                                        | 201004172 | South Lanarkshire Council | Complaints handling (including appeals procedures) | Some upheld, recommendations | January 2012 |