| 201004237 | Grampian NHS Board | Clinical treatment / Diagnosis | Some upheld, recommendations | January 2012 | 
          
                                                                                        | 201004597 | East Lothian Council | Policy/administration | Not upheld, action taken by body to remedy, no recommendations | January 2012 | 
          
                                                                                        | 201005258 | Scottish Borders Council | Unauthorised developments:  calls for enforcement action/stop and discontinuation notices | Not upheld, no recommendations | January 2012 | 
          
                                                                                        | 201005324 | Scottish Prison Service | Complaints Handling | Some upheld, no recommendations | January 2012 | 
          
                                                                                        | 201005378 | Tayside NHS Board | Clinical treatment / Diagnosis | Not upheld, recommendations | January 2012 | 
          
                                                                                        | 201100050 | A Dental Practice, Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Upheld, action taken by body to remedy, no recommendations | January 2012 | 
          
                                                                                        | 201100243 | Grampian NHS Board | Clinical treatment / Diagnosis | Some upheld, recommendations | January 2012 | 
          
                                                                                        | 201100277 | Highland NHS Board | Clinical treatment / Diagnosis | Some upheld, recommendations | January 2012 | 
          
                                                                                        | 201100346 | The City of Edinburgh Council | Policy/administration | Some upheld, recommendations | January 2012 | 
          
                                                                                        | 201100349 | A Dental Practice, Greater Glasgow and Clyde NHS Board | Communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | January 2012 |