Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202107585 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Upheld, recommendations | February 2024 |
| 202110548 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Some upheld, recommendations | February 2024 |
| 202110696 | Scottish Ambulance Service | Admission / discharge / transfer procedures | Upheld, recommendations | February 2024 |
| 202112163 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Some upheld, recommendations | February 2024 |
| 202201151 | Argyll and Bute Health and Social Care Partnership | Clinical treatment / Diagnosis | Upheld, recommendations | February 2024 |
| 202204688 | Tayside NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | February 2024 |
| 202206606 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | February 2024 |
| 202206618 | A Medical Practice in the Grampian NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | February 2024 |
| 202208181 | Fife NHS Board | Nurses / nursing care | Upheld, recommendations | February 2024 |
| 202208523 | Lothian NHS Board - Acute Division | Admission / discharge / transfer procedures | Upheld, recommendations | February 2024 |