Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
202109366 West Dunbartonshire Council Secondary School Upheld, recommendations September 2023
202111356 North Lanarkshire Council Assessments / self-directed support Not upheld, no recommendations September 2023
202111903 Forth Valley NHS Board Clinical treatment / diagnosis Not upheld, no recommendations September 2023
202201952 Tayside NHS Board Clinical treatment / diagnosis Not upheld, no recommendations September 2023
202203748 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Not upheld, no recommendations September 2023
202204863 Highland NHS Board Clinical treatment / diagnosis Upheld, recommendations September 2023
202207345 The City of Edinburgh Council Repairs and maintenance Upheld, recommendations September 2023
202000192 A Medical Practice in the Tayside NHS Board area Clinical treatment / diagnosis Upheld, recommendations August 2023
202005724 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Upheld, recommendations August 2023
202008532 Grampian NHS Board Clinical treatment / diagnosis Not upheld, no recommendations August 2023