Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201304192 | The Highland Council | complaints handling | Upheld, recommendations | August 2014 |
| 201304264 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2014 |
| 201304301 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2014 |
| 201304404 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | August 2014 |
| 201304435 | The City of Edinburgh Council | council tax | Upheld, recommendations | August 2014 |
| 201304475 | South Lanarkshire Council | repairs and maintenance | Some upheld, recommendations | August 2014 |
| 201304546 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2014 |
| 201304641 | A Medical Practice in the Forth Valley NHS Board area | appointments / admissions (delay / cancellation / waiting lists) | Some upheld, recommendations | August 2014 |
| 201304959 | Glasgow Housing Association Ltd | neighbour disputes and anti-social behaviour | Some upheld, no recommendations | August 2014 |
| 201305054 | Business Stream | charging method / calculation | Not upheld, no recommendations | August 2014 |