| 201906476 | A Medical Practice in the Lanarkshire NHS Board area | policy / administration | Not upheld, no recommendations | November 2020 | 
          
                                                                                        | 201906930 | Golden Jubilee National Hospital | clinical treatment / diagnosis | Not upheld, no recommendations | November 2020 | 
          
                                                                                        | 201907395 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2020 | 
          
                                                                                        | 201907859 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2020 | 
          
                                                                                        | 201911284 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2020 | 
          
                                                                                        | 201911530 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2020 | 
          
                                                                                        | 202000410 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2020 | 
          
                                                                                        | 202000531 | Greater Glasgow and Clyde NHS Board - Acute Services Division | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | November 2020 | 
          
                                                                                        | 202001137 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | November 2020 | 
          
                                                                                        | 201704015 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2020 |