| 201901364 | Fife NHS Board | complaints handling | Upheld, recommendations | October 2020 | 
          
                                                                                        | 201901919 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | October 2020 | 
          
                                                                                        | 201901967 | Renfrewshire Council | policy / administration | Not upheld, recommendations | October 2020 | 
          
                                                                                        | 201902080 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2020 | 
          
                                                                                        | 201902479 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | October 2020 | 
          
                                                                                        | 201903236 | Fife Council | repairs and maintenance | Upheld, recommendations | October 2020 | 
          
                                                                                        | 201904552 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2020 | 
          
                                                                                        | 201904995 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2020 | 
          
                                                                                        | 201906053 | The City of Edinburgh Council | neighbour disputes and anti-social behaviour | Upheld, recommendations | October 2020 | 
          
                                                                                        | 201906312 | A Medical Practice in the Aryshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2020 |