| 201200667 | Borders NHS Board | communication; staff attitude; dignity; confidentiality | Some upheld, recommendations | February 2013 | 
          
                                                                                        | 201200720 | Crown Office and Procurator Fiscal Service | policy/administration | Upheld, action taken by body to remedy, recommendations | February 2013 | 
          
                                                                                        | 201200863 | Fife NHS Board | clinical treatment; diagnosis | Some upheld, no recommendations | February 2013 | 
          
                                                                                        | 201200895 | East Dunbartonshire Council | handling of application (complaints by opponents) | Some upheld, recommendations | February 2013 | 
          
                                                                                        | 201200930 | A Dental Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment; diagnosis | Upheld, recommendations | February 2013 | 
          
                                                                                        | 201200942 | Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Some upheld, recommendations | February 2013 | 
          
                                                                                        | 201200956 | Dumfries and Galloway Council | policy/administration | Not upheld, no recommendations | February 2013 | 
          
                                                                                        | 201201082 | Parkhead Housing Association Ltd | neighbour disputes and anti-social behaviour | Some upheld, action taken by body to remedy, recommendations | February 2013 | 
          
                                                                                        | 201201210 | Business Stream Ltd | debt recovery / payment fees | Some upheld, action taken by body to remedy, recommendations | February 2013 | 
          
                                                                                        | 201201461 | Student Awards Agency for Scotland | handling of application | Some upheld, recommendations | February 2013 |