| 201201815 | Scottish Prison Service | behaviour related programmes (including access to) | Some upheld, action taken by body to remedy, recommendations | February 2013 | 
          
                                                                                        | 201201828 | Scottish Prison Service | progression | Not upheld, no recommendations | February 2013 | 
          
                                                                                        | 201201873 | A Medical Practice in the Orkney NHS Board area | clinical treatment; diagnosis | Not upheld, no recommendations | February 2013 | 
          
                                                                                        | 201201919 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | February 2013 | 
          
                                                                                        | 201202056 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment; diagnosis | Upheld, recommendations | February 2013 | 
          
                                                                                        | 201202069 | A Dentist in the Lanarkshire NHS Board area | clinical treatment; diagnosis | Not upheld, no recommendations | February 2013 | 
          
                                                                                        | 201202177 | Perth and Kinross Council | handling of application (complaints by opponents) | Not upheld, action taken by body to remedy, no recommendations | February 2013 | 
          
                                                                                        | 201202187 | A Pharmacy in the Highland NHS Board area | policy/administration | Some upheld, recommendations | February 2013 | 
          
                                                                                        | 201202296 | The City of Edinburgh Council | repairs and maintenance of housing stock (incl dampness and infestations) | Not upheld, no recommendations | February 2013 | 
          
                                                                                        | 201202313 | NHS National Services Scotland | communication; staff attitude; dignity; confidentiality | Some upheld, action taken by body to remedy, no recommendations | February 2013 |