| 201104291 | Business Stream Ltd | incorrect billing | Some upheld, recommendations | January 2013 | 
          
                                                                                        | 201104307 | A Practice in the Fife NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | January 2013 | 
          
                                                                                        | 201104504 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2013 | 
          
                                                                                        | 201104512 | Angus Council | handling of application (complaints by opponents) | Not upheld, no recommendations | January 2013 | 
          
                                                                                        | 201104653 | A Dentist in the Borders NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2013 | 
          
                                                                                        | 201104793 | Scottish Prison Service | personal property | Not upheld, recommendations | January 2013 | 
          
                                                                                        | 201104845 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2013 | 
          
                                                                                        | 201104934 | Business Stream Ltd | water pressure | Some upheld, recommendations | January 2013 | 
          
                                                                                        | 201105350 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2013 | 
          
                                                                                        | 201105498 | Lothian NHS Board | admission, discharge and transfer procedures | Some upheld, recommendations | January 2013 |