| 201709302 | Aberdeen City Council | policy / administration | Upheld, recommendations | November 2019 | 
          
                                                                                        | 201709322 | Tayside NHS Board | nurses / nursing care | Upheld, recommendations | November 2019 | 
          
                                                                                        | 201801806 | Golden Jubilee National Hospital | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | November 2019 | 
          
                                                                                        | 201802039 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | November 2019 | 
          
                                                                                        | 201802161 | Lanarkshire NHS Board | admission / discharge / transfer procedures | Not upheld, no recommendations | November 2019 | 
          
                                                                                        | 201802782 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | November 2019 | 
          
                                                                                        | 201802921 | A Medical Practice in the Ayrshire & Arran NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | November 2019 | 
          
                                                                                        | 201802929 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | November 2019 | 
          
                                                                                        | 201803284 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2019 | 
          
                                                                                        | 201803480 | Argyll and Bute Council | policy / administration | Not upheld, no recommendations | November 2019 |