| 201608381 | Lanarkshire NHS Board | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | May 2018 | 
          
                                                                                        | 201608514 | Forth Valley NHS Board | admission / discharge / transfer procedures | Some upheld, recommendations | May 2018 | 
          
                                                                                        | 201608532 | A Dentist in the Western Isles NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | May 2018 | 
          
                                                                                        | 201608559 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | May 2018 | 
          
                                                                                        | 201608784 | Scottish Prison Service | supplies of books / newspapers etc | Upheld, recommendations | May 2018 | 
          
                                                                                        | 201608787 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2018 | 
          
                                                                                        | 201608902 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | May 2018 | 
          
                                                                                        | 201608947 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2018 | 
          
                                                                                        | 201609072 | Fife NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2018 | 
          
                                                                                        | 201609351 | Clear Business Water | incorrect billing | Not upheld, no recommendations | May 2018 |