Bank holiday closure

Our office will be closed Monday 4 May 2026 for the Early May bank holiday.

You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201601878 East Dunbartonshire Council communication, staff attitude and confidentiality Some upheld, recommendations February 2017
201602123 Aberdeenshire Council policy/administration Upheld, recommendations February 2017
201602131 East Dunbartonshire Council communication, staff attitude and confidentiality Not upheld, no recommendations February 2017
201602512 Tayside NHS Board clinical treatment / diagnosis Not upheld, no recommendations February 2017
201602606 Bridgewater Housing Association Ltd applications, allocations, transfers & exchanges Not upheld, no recommendations February 2017
201602674 A Medical Practice in the Ayrshire and Arran NHS Board area clinical treatment / diagnosis Not upheld, no recommendations February 2017
201602749 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, recommendations February 2017
201602927 Lothian NHS Board - Acute Division clinical treatment / diagnosis Not upheld, no recommendations February 2017
201602984 Greater Glasgow and Clyde NHS Board - Acute Services Division appointments / admissions (delay / cancellation / waiting lists) Not upheld, no recommendations February 2017
201603323 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations February 2017