Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202403107 | Golden Jubilee National Hospital | Clinical treatment / diagnosis | Upheld, recommendations | June 2025 |
| 202403923 | Ayrshire and Arran NHS Board | Nurses / nursing care | Some upheld, recommendations | June 2025 |
| 202405245 | A Medical Practice in the Tayside NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | June 2025 |
| 202405671 | Dumfries and Galloway Council | Kinship care | Resolved, no recommendations | June 2025 |
| 202406507 | Midlothian Council | Assessments / self-directed support | Upheld, recommendations | June 2025 |
| 202409021 | East Lothian Council | Mould / damp | Upheld, recommendations | June 2025 |
| 202202657 | Stirling Council | Policy / administration | Not upheld, no recommendations | May 2025 |
| 202210656 | A GP Practice in the Grampian NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | May 2025 |
| 202302038 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2025 |
| 202304267 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | May 2025 |