Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201100968 | Inverclyde Council | Handling of application (complaints by opponents) | Not upheld, no recommendations | July 2012 |
| 201101201 | Scottish Prison Service | Policy/Administration | Upheld, action taken by body to remedy, no recommendations | July 2012 |
| 201101840 | Lanarkshire NHS Board | Communication, staff attitude, dignity, confidentiality | Upheld, recommendations | July 2012 |
| 201102003 | Lothian NHS Board - University Hospitals Division | Clinical treatment / Diagnosis | Upheld, action taken by body to remedy, recommendations | July 2012 |
| 201102066 | Care Inspectorate | Policy/administration | Some upheld, action taken by body to remedy, no recommendations | July 2012 |
| 201102135 | Greater Glasgow and Clyde NHS Board | Clinical treatment / Diagnosis | No decision reached | July 2012 |
| 201102230 | Dumfries and Galloway NHS Board | Clinical treatment / Diagnosis | Not upheld, no recommendations | July 2012 |
| 201102264 | Scottish Prison Service | Downgrading | Not upheld, no recommendations | July 2012 |
| 201102346 | Business Stream Ltd | Incorrect billing | Some upheld, recommendations | July 2012 |
| 201102366 | Falkirk Council | Repairs and maintenance of housing stock (incl dampness and infestations) | No decision reached | July 2012 |