| 201100184           | 
                                                                                        Edinburgh Napier University           | 
                                                                                        complaints handling           | 
                                                                                        No decision reached           | 
                                                                                        December 2011           | 
              
          
                                                                                        | 201100264           | 
                                                                                        Lothian NHS Board - Acute Division           | 
                                                                                        clinical treatment;diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        December 2011           | 
              
          
                                                                                        | 201100324           | 
                                                                                        Grampian NHS Board           | 
                                                                                        clinical treatment; diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        December 2011           | 
              
          
                                                                                        | 201100365           | 
                                                                                        South Lanarkshire Council           | 
                                                                                        repairs and maintenance of housing stock (incl dampness and infestations)           | 
                                                                                        Upheld, recommendations           | 
                                                                                        December 2011           | 
              
          
                                                                                        | 201100446           | 
                                                                                        A Medical Practice, Tayside NHS Board           | 
                                                                                        clinical treatment; diagnosis           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        December 2011           | 
              
          
                                                                                        | 201100459           | 
                                                                                        The City of Edinburgh Council           | 
                                                                                        building standards           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        December 2011           | 
              
          
                                                                                        | 201100466           | 
                                                                                        A Dental Practice, Greater Glasgow and Clyde NHS Board           | 
                                                                                        clinical treatment; diagnosis           | 
                                                                                        Some upheld, no recommendations           | 
                                                                                        December 2011           | 
              
          
                                                                                        | 201100468           | 
                                                                                        A Medical Practice, Greater Glasgow and Clyde NHS Board           | 
                                                                                        clinical treatment; diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        December 2011           | 
              
          
                                                                                        | 201100473           | 
                                                                                        A Medical Practice, Lothian NHS Board           | 
                                                                                        policy/administration           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        December 2011           | 
              
          
                                                                                        | 201100663           | 
                                                                                        Fife Council           | 
                                                                                        applications, allocations, transfers & exchanges           | 
                                                                                        Some upheld, no recommendations           | 
                                                                                        December 2011           |