| 201707958 | South Ayrshire Council | policy / administration | Not upheld, no recommendations | July 2019 | 
          
                                                                                        | 201708038 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2019 | 
          
                                                                                        | 201708155 | An NHS Board | admission / discharge / transfer procedures | Upheld, recommendations | July 2019 | 
          
                                                                                        | 201708448 | North Lanarkshire Health and Social Care Partnership | complaints handling (incl social work complaints procedures) | Some upheld, no recommendations | July 2019 | 
          
                                                                                        | 201708489 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2019 | 
          
                                                                                        | 201709295 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | July 2019 | 
          
                                                                                        | 201800545 | South Lanarkshire Health and Social Care Partnership | child services and family support | Not upheld, no recommendations | July 2019 | 
          
                                                                                        | 201800742 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2019 | 
          
                                                                                        | 201800796 | Fife NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | July 2019 | 
          
                                                                                        | 201800911 | North Lanarkshire Council | child services and family support | Upheld, recommendations | July 2019 |