| 201801306 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | July 2019 | 
          
                                                                                        | 201801701 | Clear Business Water | incorrect billing | Upheld, recommendations | July 2019 | 
          
                                                                                        | 201802028 | A Medical Practice in the Borders NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2019 | 
          
                                                                                        | 201802058 | University of the West of Scotland | academic appeal / exam results / degree classification | Some upheld, recommendations | July 2019 | 
          
                                                                                        | 201802084 | Queen Margaret University | welfare | Upheld, recommendations | July 2019 | 
          
                                                                                        | 201802088 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2019 | 
          
                                                                                        | 201802130 | Argyll and Bute Council | noise pollution | Upheld, recommendations | July 2019 | 
          
                                                                                        | 201802287 | Revenue Scotland | handling of application | Upheld, recommendations | July 2019 | 
          
                                                                                        | 201802493 | The City of Edinburgh Council | adoption procedures | Some upheld, no recommendations | July 2019 | 
          
                                                                                        | 201802500 | Dundee City Council | child services and family support | Some upheld, recommendations | July 2019 |