| 201702066           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        September 2018           | 
              
          
                                                                                        | 201702374           | 
                                                                                        Glasgow Caledonian University           | 
                                                                                        complaints handling           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2018           | 
              
          
                                                                                        | 201702378           | 
                                                                                        Ayrshire and Arran NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        September 2018           | 
              
          
                                                                                        | 201702496           | 
                                                                                        Lothian NHS Board - Acute Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2018           | 
              
          
                                                                                        | 201702616           | 
                                                                                        Dumfries and Galloway Council           | 
                                                                                        policy / administration           | 
                                                                                        Upheld, recommendations           | 
                                                                                        September 2018           | 
              
          
                                                                                        | 201702665           | 
                                                                                        Lothian NHS Board - University Hospitals Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        September 2018           | 
              
          
                                                                                        | 201702769           | 
                                                                                        Dumfries and Galloway NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2018           | 
              
          
                                                                                        | 201703051           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        September 2018           | 
              
          
                                                                                        | 201703081           | 
                                                                                        Highland NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        September 2018           | 
              
          
                                                                                        | 201703141           | 
                                                                                        Scottish Ambulance Service           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        September 2018           |