Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201606751 | Scottish Ambulance Service | failure to send ambulance / delay in sending ambulance | Not upheld, no recommendations | November 2017 |
| 201606871 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | November 2017 |
| 201606978 | The City of Edinburgh Council | refuse collection & bins | Upheld, recommendations | November 2017 |
| 201607044 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | November 2017 |
| 201607228 | Fife Council | anti-social behaviour | Some upheld, recommendations | November 2017 |
| 201607452 | University of Edinburgh | academic appeal/exam results/degree classification | Not upheld, recommendations | November 2017 |
| 201607796 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | November 2017 |
| 201607852 | Queens Cross Housing Association Ltd | neighbour disputes and anti-social behaviour | Some upheld, recommendations | November 2017 |
| 201607856 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | November 2017 |
| 201607896 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | continuing care | Not duly made or withdrawn, no recommendations | November 2017 |