Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201810143 A Medical Practice in the Lothian NHS Board area Clinical treatment / diagnosis Not upheld, no recommendations April 2022
201906667 Tayside NHS Board Clinical treatment / diagnosis Upheld, recommendations April 2022
201910080 Highland NHS Board Clinical treatment / Diagnosis Upheld, recommendations April 2022
201910292 Falkirk Council Shared ownership Not upheld, no recommendations April 2022
202000139 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Some upheld, recommendations April 2022
202000476 A Medical Practice in the Tayside NHS Board area Clinical treatment / diagnosis Not upheld, no recommendations April 2022
202000641 Ayrshire and Arran NHS Board Clinical treatment / diagnosis Upheld, recommendations April 2022
202003211 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Upheld, recommendations April 2022
202004993 West Lothian Council Neighbour disputes and anti-social behaviour Upheld, recommendations April 2022
202005289 Ayrshire and Arran NHS Board Clinical treatment / diagnosis Not upheld, no recommendations April 2022