Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201100281 Glasgow City Council Council Tax (incl Community Charge) Not upheld, no recommendations May 2012
201100609 Aberdeenshire Council sheltered housing issues/residential homes Upheld, recommendations May 2012
201100704 Western Isles NHS Board clinical treatment; diagnosis Not upheld, no recommendations May 2012
201100715 Aberdeen City Council planning committee Not upheld, no recommendations May 2012
201100730 South Lanarkshire Council applications, allocations, transfers and exchanges Some upheld, action taken by body to remedy, no recommendations May 2012
201100818 Lanarkshire NHS Board clinical treatment; diagnosis Some upheld, recommendations May 2012
201100821 Stirling Council construction by developers/adoption of roads Not upheld, no recommendations May 2012
201100827 South Ayrshire Council adoption of land Some upheld, action taken by body to remedy, no recommendations May 2012
201100887 Scottish Enterprise complaints handling Some upheld, recommendations May 2012
201100939 Dundee City Council repairs and maintenance Some upheld, action taken by body to remedy, no recommendations May 2012