Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202103331 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | February 2022 |
| 202104233 | Scottish Ambulance Service | Clinical treatment / Diagnosis | Not upheld, no recommendations | February 2022 |
| 201903631 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | January 2022 |
| 201904243 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | January 2022 |
| 201905172 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Complaints handling | Some upheld, recommendations | January 2022 |
| 201905833 | A Dentist in the Lanarkshire NHS Board area | Clinical treatment / Diagnosis | Upheld, recommendations | January 2022 |
| 201906029 | A Dental Practice in the Grampian NHS Board area | Clinical treatment / Diagnosis | Upheld, recommendations | January 2022 |
| 201907867 | Fife NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | January 2022 |
| 201908034 | Fife NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | January 2022 |
| 201910152 | Fife NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | January 2022 |