Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201901038 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | May 2021 |
| 201901266 | Ayrshire and Arran NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |
| 201901870 | Tayside NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |
| 201901899 | Aberdeenshire Council | Primary School | Not upheld, no recommendations | May 2021 |
| 201902203 | Fife NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |
| 201902396 | A Medical Practice in the Fife NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2021 |
| 201902642 | Lanarkshire NHS Board | Nurses / nursing care | Some upheld, recommendations | May 2021 |
| 201902832 | Western Isles NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2021 |
| 201902979 | Lothian NHS Board - Acute Division | Communication / staff attitude / dignity / confidentiality | Upheld, recommendations | May 2021 |
| 201903128 | Ayrshire and Arran NHS Board | Clinical treatment / Diagnosis | Some upheld, recommendations | May 2021 |