Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201405605 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations November 2017
201507860 The City of Edinburgh Council policy/administration Some upheld, recommendations November 2017
201507891 Fife Council handling of application (complaints by applicants) Upheld, no recommendations November 2017
201507914 Lanarkshire NHS Board clinical treatment / diagnosis Some upheld, no recommendations November 2017
201508182 Tayside NHS Board clinical treatment / diagnosis Upheld, recommendations November 2017
201508214 Lothian NHS Board nurses / nursing care Not duly made or withdrawn, no recommendations November 2017
201508327 Renfrewshire Council handling of application (complaints by opponents) Not upheld, no recommendations November 2017
201600270 Greater Glasgow and Clyde NHS Board communication / staff attitude / dignity / confidentiality Not upheld, no recommendations November 2017
201600986 Greater Glasgow and Clyde NHS Board - Acute Services Division nurses / nursing care Upheld, recommendations November 2017
201601668 Scottish Ambulance Service clinical treatment / diagnosis Upheld, recommendations November 2017