Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201606303 Tayside NHS Board clinical treatment / diagnosis Not upheld, no recommendations September 2017
201607116 Greater Glasgow and Clyde NHS Board - Acute Services Division appointments / admissions (delay / cancellation / waiting lists) Upheld, recommendations September 2017
201607123 Tayside NHS Board clinical treatment / diagnosis Not upheld, no recommendations September 2017
201607523 Dumfries and Galloway Council handling of application (complaints by opponents) Not upheld, no recommendations September 2017
201607658 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, recommendations September 2017
201607662 South Ayrshire Council applications, allocations, transfers & exchanges Some upheld, recommendations September 2017
201607803 Forth Valley NHS Board complaints handling Upheld, recommendations September 2017
201607993 A Medical Practice in the Lanarkshire NHS Board area clinical treatment / diagnosis Not upheld, no recommendations September 2017
201608034 Lothian NHS Board - Acute Division clinical treatment / diagnosis Upheld, recommendations September 2017
201608063 Golden Jubilee National Hospital appointments / admissions (delay / cancellation / waiting lists) Some upheld, recommendations September 2017