Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201508396 | Scottish Prison Service | personal property | Not upheld, no recommendations | May 2017 |
| 201508416 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2017 |
| 201508495 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2017 |
| 201508521 | Lothian NHS Board | policy / administration | Not upheld, recommendations | May 2017 |
| 201508568 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2017 |
| 201508590 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Upheld, no recommendations | May 2017 |
| 201508596 | Tayside NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Not upheld, no recommendations | May 2017 |
| 201508598 | Lister Housing Co-operative Ltd | neighbour disputes and anti-social behaviour | Upheld, recommendations | May 2017 |
| 201508615 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | May 2017 |
| 201508700 | Antonine Housing Association | applications, allocations, transfers & exchanges | Not upheld, no recommendations | May 2017 |