Bank holiday closure

Our office will be closed Monday 4 May 2026 for the Early May bank holiday.

You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201508444 Lothian NHS Board clinical treatment / diagnosis Upheld, recommendations April 2017
201508487 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, recommendations April 2017
201508576 East Dunbartonshire Council unauthorised developments: enforcement action/stop and discontinuation notices Upheld, recommendations April 2017
201508637 Highland NHS Board clinical treatment / diagnosis Upheld, recommendations April 2017
201508711 Scottish Borders Housing Association Ltd neighbour disputes and anti-social behaviour Upheld, recommendations April 2017
201508786 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations April 2017
201508791 Scottish Prison Service non-legal correspondence Not upheld, no recommendations April 2017
201508895 West Lothian Council secondary school Not upheld, no recommendations April 2017
201600254 Aberdeenshire Council unauthorised developments: enforcement action/stop and discontinuation notices Upheld, recommendations April 2017
201600473 Argyll Community Housing Association neighbour disputes and anti-social behaviour Not upheld, no recommendations April 2017