Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201300769 | The City of Edinburgh Council | factual error in decision-making | Not upheld, no recommendations | January 2014 |
| 201300796 | Care Inspectorate | complaints handling | Not upheld, no recommendations | January 2014 |
| 201300842 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2014 |
| 201300857 | A Council | secondary school | Upheld, recommendations | January 2014 |
| 201300939 | The City of Edinburgh Council | statutory notices | Upheld, recommendations | January 2014 |
| 201301098 | East Dunbartonshire Council | primary school | Not upheld, no recommendations | January 2014 |
| 201301126 | West Lothian Council | special educational needs - assessment & provision | Some upheld, recommendations | January 2014 |
| 201301139 | A Dentist in the Lothian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | January 2014 |
| 201301143 | Ayrshire and Arran NHS Board | nurses / nursing care | Some upheld, recommendations | January 2014 |
| 201301375 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2014 |