Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201301434 | Glasgow City Council | local housing allowance and council tax benefit | Not upheld, no recommendations | January 2014 |
| 201301617 | The City of Edinburgh Council | statutory notices | Not upheld, no recommendations | January 2014 |
| 201301678 | A Council | secondary school | Upheld, recommendations | January 2014 |
| 201301690 | University of Glasgow | student discipline | Not upheld, no recommendations | January 2014 |
| 201301746 | West Lothian Council | claims for damage, injury, loss | Not upheld, recommendations | January 2014 |
| 201301787 | Castlehill Housing Association Ltd | communication staff attitude dignity and confidentiality | Some upheld, no recommendations | January 2014 |
| 201301873 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2014 |
| 201301919 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | January 2014 |
| 201301939 | Scottish Prison Service | transfer to another prison | January 2014 | |
| 201302011 | Scottish Water | water pressure - low | Not upheld, no recommendations | January 2014 |