Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201201811 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2013 |
| 201201876 | Greater Glasgow and Clyde NHS Board - Acute Services Division | nurses / nursing care | Some upheld, recommendations | December 2013 |
| 201202395 | Glasgow City Council | repairs and maintenance | Not upheld, no recommendations | December 2013 |
| 201202397 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2013 |
| 201202564 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2013 |
| 201202800 | Business Stream | charging method / calculation | Upheld, recommendations | December 2013 |
| 201202871 | Business Stream | charging method / calculation | Upheld, recommendations | December 2013 |
| 201203596 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | December 2013 |
| 201203658 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2013 |
| 201203665 | Tayside NHS Board | appliances, equipment & premises | Some upheld, recommendations | December 2013 |