Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201203866 | Aberdeenshire Council | handling of application (complaints by opponents) | Not upheld, recommendations | December 2013 |
| 201203891 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | December 2013 |
| 201204104 | Castle Rock Edinvar Housing Association | neighbour disputes and antisocial behaviour | Upheld, recommendations | December 2013 |
| 201204208 | Fife Council | estate management, open space & environment work | Not upheld, no recommendations | December 2013 |
| 201204604 | The Highland Council | handling of application (complaints by opponents) | Not upheld, no recommendations | December 2013 |
| 201204708 | Business Stream | incorrect billing | Not upheld, no recommendations | December 2013 |
| 201204744 | Forth Valley NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Upheld, recommendations | December 2013 |
| 201204796 | A Council | primary school | Not upheld, no recommendations | December 2013 |
| 201204838 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | December 2013 |
| 201204978 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2013 |