Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201300160 | Business Stream | charging method / calculation | Upheld, recommendations | December 2013 |
| 201300186 | The City of Edinburgh Council | council tax | Not upheld, no recommendations | December 2013 |
| 201300193 | Argyll and Bute Council | housing statutory repair notices | Some upheld, recommendations | December 2013 |
| 201300219 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2013 |
| 201300251 | Aberdeen City Council | repairs and maintenance | Upheld, recommendations | December 2013 |
| 201300258 | Greater Glasgow and Clyde NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Upheld, recommendations | December 2013 |
| 201300285 | Scottish Prison Service | accuracy of prisoner record | Not upheld, no recommendations | December 2013 |
| 201300408 | Dumfries and Galloway Council | council tax | Not upheld, no recommendations | December 2013 |
| 201300450 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | December 2013 |
| 201300452 | Business Stream | charging method / calculation | Not upheld, no recommendations | December 2013 |