Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201301768 | Grampian Housing Association Ltd | repairs and maintenance | Not upheld, no recommendations | December 2013 |
| 201301789 | South Lanarkshire Council | policy/administration | Not upheld, no recommendations | December 2013 |
| 201301938 | Scottish Prison Service | refusal of privileges | Not upheld, no recommendations | December 2013 |
| 201302375 | Fife Council | repairs and maintenance | Not upheld, no recommendations | December 2013 |
| 201302412 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2013 |
| 201000633 | Lothian NHS Board - Royal Edinburgh and Associated Services Division | clinical treatment / diagnosis | Some upheld, no recommendations | November 2013 |
| 201100497 | Dumfries and Galloway Council | policy/administration | Some upheld, recommendations | November 2013 |
| 201102334 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | November 2013 |
| 201103811 | South Lanarkshire Council | homeless person issues | Upheld, no recommendations | November 2013 |
| 201200273 | Lothian NHS Board | admission, discharge & transfer procedures | Upheld, recommendations | November 2013 |