| 201805182 | University of St Andrews | Communication / staff attitude / dignity / confidentiality | Upheld, recommendations | October 2021 | 
          
                                                                                        | 201810789 | The City of Edinburgh Council | Repairs and maintenance | Upheld, recommendations | October 2021 | 
          
                                                                                        | 201901140 | Fife NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | October 2021 | 
          
                                                                                        | 201901872 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | October 2021 | 
          
                                                                                        | 201901939 | A Medical Practice in the Borders NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | October 2021 | 
          
                                                                                        | 201902531 | Castle Water Ltd | Leakage | Upheld, no recommendations | October 2021 | 
          
                                                                                        | 201903189 | Scottish Prison Service | Policy / administration | Not upheld, no recommendations | October 2021 | 
          
                                                                                        | 201903741 | Scottish Water | Communication / consultation | Not upheld, no recommendations | October 2021 | 
          
                                                                                        | 201904853 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | October 2021 | 
          
                                                                                        | 201905325 | Renfrewshire Council | Care charges for homecare and residential care | Not upheld, no recommendations | October 2021 |