Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201704364 | Greater Glasgow and Clyde NHS Board - Acute Services Division | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | April 2018 |
| 201704505 | A Dentist in the Greater Glasgow and Clyde NHS Board area | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | April 2018 |
| 201704777 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2018 |
| 201704878 | Stirling Council | licensing - taxis | Upheld, recommendations | April 2018 |
| 201704893 | Stirling Council | licensing - taxis | Upheld, recommendations | April 2018 |
| 201705195 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2018 |
| 201706088 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | April 2018 |
| 201706254 | University of Glasgow | academic appeal / exam results / degree classification | Upheld, recommendations | April 2018 |
| 201706604 | A Dentist in the Tayside NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | April 2018 |
| 201706906 | Fife Council | home helps / concessions / grants / charges for services | Not upheld, no recommendations | April 2018 |