Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201601884 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | August 2017 |
| 201601924 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | August 2017 |
| 201601925 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2017 |
| 201601978 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2017 |
| 201602007 | Fife Council | policy/administration | Some upheld, recommendations | August 2017 |
| 201602065 | University of Glasgow | academic appeal/exam results/degree classification | Some upheld, recommendations | August 2017 |
| 201602184 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | August 2017 |
| 201602506 | Heriot-Watt University | complaints handling | Upheld, recommendations | August 2017 |
| 201602890 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | August 2017 |
| 201602909 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | August 2017 |