Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201606735 | A Medical Practice in the Forth Valley NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | May 2017 |
| 201606980 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2017 |
| 201607122 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2017 |
| 201607176 | Argyll Community Housing Association | repairs and maintenance | Upheld, recommendations | May 2017 |
| 201607212 | North Ayrshire Council | repairs and maintenance | Some upheld, recommendations | May 2017 |
| 201607620 | Scottish Prison Service | policy/administration | Resolved, no recommendations | May 2017 |
| 201607695 | South Ayrshire Council | primary school | Not upheld, no recommendations | May 2017 |
| 201607853 | A Dental Practice in the Highland NHS Board area | complaints handling | Upheld, recommendations | May 2017 |
| 201507449 | Scottish Ambulance Service | clinical treatment / diagnosis | Upheld, recommendations | April 2017 |
| 201507492 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | April 2017 |