Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201403611 | Argyll and Bute Council | refuse collection & bins | Some upheld, no recommendations | February 2015 |
| 201403651 | Scottish Prison Service | home detention | Some upheld, action taken by body to remedy, no recommendations | February 2015 |
| 201403673 | Fife Council | repairs and maintenance | Not upheld, no recommendations | February 2015 |
| 201403778 | Highland NHS Board | complaints handling | Not upheld, no recommendations | February 2015 |
| 201403815 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | February 2015 |
| 201403945 | Scottish Prison Service | disciplinary charges - orderly room proceedings | Not upheld, recommendations | February 2015 |
| 201403994 | East Dunbartonshire Council | complaints handling | Upheld, recommendations | February 2015 |
| 201404039 | A Council | policy/administration | Some upheld, no recommendations | February 2015 |
| 201404053 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | February 2015 |
| 201404172 | Scottish Prison Service | personal property | Not upheld, no recommendations | February 2015 |