Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201305995 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | November 2014 |
| 201306202 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2014 |
| 201306234 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | November 2014 |
| 201400064 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2014 |
| 201400250 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2014 |
| 201400278 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2014 |
| 201400501 | Scottish Prison Service | progression | Complaint withdrawn | November 2014 |
| 201400634 | Inverclyde Council | neighbour disputes and antisocial behaviour | Not upheld, no recommendations | November 2014 |
| 201400714 | Greater Glasgow and Clyde NHS Board | complaints handling | Not upheld, no recommendations | November 2014 |
| 201400855 | Scottish Court Service | complaints handling | Upheld, recommendations | November 2014 |