Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201203283 | The Highland Council | zoning of local authorities, planning blight, flood prevention | Not upheld, no recommendations | September 2015 |
| 201300569 | A Dental Practice in the Forth Valley NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | September 2015 |
| 201304137 | Ayrshire College | student discipline | Not upheld, no recommendations | September 2015 |
| 201400210 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2015 |
| 201400650 | Grampian NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | September 2015 |
| 201402116 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2015 |
| 201402212 | North Lanarkshire Council | special educational needs - assessment & provision | Not upheld, recommendations | September 2015 |
| 201402437 | Dumfries and Galloway Council | caravan sites | Not upheld, no recommendations | September 2015 |
| 201402576 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2015 |
| 201402587 | Queens Cross Housing Association Ltd | repairs and maintenance | Some upheld, recommendations | September 2015 |