Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201405800 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2016 |
| 201406197 | Falkirk Council | neighbour disputes and anti-social behaviour | Not upheld, recommendations | March 2016 |
| 201406403 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2016 |
| 201406830 | Borders NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Not upheld, no recommendations | March 2016 |
| 201407131 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2016 |
| 201407185 | Western Isles NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2016 |
| 201407224 | Business Stream | charging method / calculation | Upheld, recommendations | March 2016 |
| 201407466 | Scottish Prison Service | progression | Not upheld, no recommendations | March 2016 |
| 201407734 | South Lanarkshire Council | handling of application (complaints by opponents) | Some upheld, recommendations | March 2016 |
| 201407811 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2016 |