| 201900750           | 
                                                                                        Care Inspectorate           | 
                                                                                        complaints handling           | 
                                                                                        Upheld, recommendations           | 
                                                                                        July 2020           | 
              
          
                                                                                        | 201900770           | 
                                                                                        Highland NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        July 2020           | 
              
          
                                                                                        | 201900843           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        July 2020           | 
              
          
                                                                                        | 201900922           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        policy / administration           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        July 2020           | 
              
          
                                                                                        | 201901018           | 
                                                                                        Lanarkshire NHS Board           | 
                                                                                        admission / discharge / transfer procedures           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        July 2020           | 
              
          
                                                                                        | 201901036           | 
                                                                                        A Medical Practice in the Forth Valley NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        July 2020           | 
              
          
                                                                                        | 201901150           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        July 2020           | 
              
          
                                                                                        | 201901235           | 
                                                                                        Fife Council           | 
                                                                                        primary school           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        July 2020           | 
              
          
                                                                                        | 201901389           | 
                                                                                        Lanarkshire NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        July 2020           | 
              
          
                                                                                        | 201901394           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        July 2020           |