Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201203348 | Scottish Prison Service | staff treatment | Upheld, recommendations | June 2013 |
| 201203390 | East Lothian Council | policy/administration | Not upheld, no recommendations | June 2013 |
| 201203392 | Business Stream | charging method / calculation | June 2013 | |
| 201203653 | Highlands and Islands Enterprise | policy/administration | Not upheld, no recommendations | June 2013 |
| 201203679 | A Medical Practice in the Highland NHS Board area | communication, staff attitude, dignity, confidentiality | Not upheld, recommendations | June 2013 |
| 201203825 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | June 2013 |
| 201203826 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2013 |
| 201203839 | Business Stream | policy/administration | Not upheld, no recommendations | June 2013 |
| 201204106 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, no recommendations | June 2013 |
| 201204168 | Western Isles NHS Board | policy/administration | Not upheld, recommendations | June 2013 |